2 www.AmericanPayroll.org Frequently Asked Questions ONLINE EDITIONS Q. The publication I purchased is not updated throughout the year. How long will I have access to it? A. If you purchased APA’s Guide to Local Payroll Taxes, APA’s Guide to Federal and State Garnishment Laws, or APA’s Guide to Federal and State Wage & Hour Laws, you have access to a static electronic version on the APA Bookshelf and a downloadable PDF file. Your access to both ends when the next edition is published. So if you purchased the 2019 edition of APA’s Guide to Local Payroll Taxes, you can view it and download it until the 2020 edition is published. Once the 2020 edition is published, the 2019 edition is removed from the APA Bookshelf. THE PAYROLL SOURCE® STUDY GUIDE VERSION Q. What is the difference between The Payroll Source® study guide version and The Payroll Source® Online? A. The Payroll Source® study guide version is the same as the print edition of The Payroll Source® and is not updated throughout the year. For example, The Payroll Source Study Guide, 2019-2020, is the complete 2019 edition of The Payroll Source® for those studying for CPP or FPC exams administered from September 16, 2019, through September 15, 2020. It is current as of February 1, 2019. The Payroll Source® Online is updated throughout the year and will contain more up-to-date information as the year goes on. This means it will be different from the study guide version at some point. Q. Can the entire The Payroll Source® publication be saved as a PDF? A. The study guide version, which has a convenient download button, can be downloaded. The updated version cannot be downloaded (and a download button is not available). Q. Can I get the PDF version of The Payroll Source® if I bought the hardcover book? A. APA does not provide the PDF of The Payroll Source® study guide version to hardcover book purchasers. The PDF version is available if you purchase the online version. Q. If there are two study guide versions of The Payroll Source® available, which one do I use? A. Until mid-year, two study guides are available. Both are clearly labeled with the edition year. The description for each explains which certification exams apply. Around July 1, the previous year’s edition of the study guide is removed from the APA Bookshelf when related exam periods have ended. This does not prevent you from downloading it before July 1. LOGGING OUT Q. What happens if I do not log out and try to log back in? A. After you have finished your session, remember to “Log Out” from the My Bookshelf page or by clicking on the Home icon (shaped like a house the word “Home” appears when you hover your mouse over it). There you will see “Log Out” at the top of the page. If you do not “Log Out” and instead hit the “x” button of your browser to close it, the system will think you are still logged in. If you try to log in again, you may receive a message that you have exceeded the maximum number of user sessions allowed under your license. If you log out correctly when you are done with your session, there is no limit to the number of times you can log in and out. If you get locked out, wait 30 minutes and log in again. The problem should have resolved itself since sessions expire after 30 minutes of inactivity.
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