5 www.AmericanPayroll.org MULTI-USER LICENSES Q. How do I purchase Payroll Source Plus®, The Payroll Source® Online, or Federal and State Payroll Compliance Resource for multiple people? A. For significant cost savings, a multi-user license is available for three or more people at the same company or in the same local chapter. This is a smart option for payroll departments and other groups, including local chapters. APA members receive the largest discount and will pay less than half the cost of a regular subscription if they have three or more users. Only the purchaser of the multi-user license needs to be an APA member to receive the member price for all users in the group. For example, if you have three people buying a multi-user license: one member and two nonmembers all three will each pay the member price as long as the APA member places the order. Each person uses his or her own APA ID or User Name and password to access his or her own subscription. TRANSFERRING SUBSCRIPTIONS Q. What happens if I have a one-year subscription and I leave my company? Do I still have the subscription or does it stay with my company? A. It depends on who purchased the one-year subscription. If it was a personal purchase, then the subscription stays with you and you can continue to use your APA ID or username and your password to log into My Bookshelf. However, if your company purchased the subscription, it may request a transfer of the subscription from you to another employee. The company should contact APA Customer Service. FPC OR CPP BOOT CAMP Q. Is Payroll Source Plus® included if I am taking an FPC or CPP Boot Camp? A. Payroll Source Plus® is not included in APA’s FPC and CPP Boot Camp courses but can be purchased separately. If you are an APA member, then you have access to Payroll Currently and its features on the APA Bookshelf as a benefit of APA membership. MORE INFORMATION Q. What APA Bookshelf resources are available? A. Resources to help you get the most out of the APA Bookshelf include: How to Use the APA Bookshelf guide: https://bookshelf.americanpayroll.org/how-to-use-apas-ebook-platform/1 APA Bookshelf 60-minute tutorial webinar: https://ebiz.americanpayroll.org/ebusiness/Education/ViewClass.aspx?ClassID=5353 User tips are emailed monthly and reproduced on the back pages of Payroll Currently and PayState Update. CUSTOMER SERVICE Q. Who do I contact if I have a question about the APA Bookshelf? A. Please call APA Customer Service at 210-224-6406 or send an email to APA@americanpayroll.org. APA Bookshelf Frequently Asked Questions (Rev. 3-26-20)
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