4 www.AmericanPayroll.org ANNUAL SUBSCRIPTION, RENEWAL, AND COST Q. Does my annual one-year subscription start at the beginning of a calendar year (January 1), when I purchase it, or when I first use it? A. Your one-year subscription begins when you purchase it. It is not based on the calendar year or when you first start using your subscription. For example, if you purchased your subscription on July 1, 2020, but do not use it until July 10, 2020, you will still have access only through June 30, 2020. Q. How do I know the expiration date for my subscription? A. Your profile on the APA website (log in to americanpayroll.org required) includes a feature called “My Subscriptions” that allows you to easily see your subscriptions and their expiration dates. You can also consult your purchase email or call APA Customer Service. Q. If I renew my subscription before it ends, will the new subscription date begin with the renewal date or the end date of the previous subscription? A. A renewed subscription begins when the previous subscription ends. For example, if your subscription runs through June 30, but you renew in May, the new subscription will expire at the end of the following June. You are not penalized for renewing early. Q. I’m considering a purchase of Payroll Source Plus® or Federal and State Payroll Compliance Resource. Is there any way to try them out first? A. Yes. APA offers a 30-day free trial of Payroll Source Plus® and Federal and State Payroll Compliance Resource. These free trials are accessed through the APA Bookshelf and are limited to one per customer. Q. Is the purchase price for a subscription a one-time fee? A. No. Your purchase price gives you access to one year of the subscription service. If you purchased Payroll Source Plus®, Federal and State Payroll Compliance Resource, or any of the standalone products, including The Payroll Source® Online, you will have access to the publication(s), along with the content updates that are made during that one-year period at no extra charge. This is similar to other online payroll publications in the industry. Q. Can I share my subscription? A. No. When you purchase a subscription, you are buying an individual or single-user license in accordance with APA’s intellectual property protection policy. See the separate Terms and Conditions of Use. You are using your APA ID or User Name and password to log in and you will see that stamped on your file along with the APA copyright to protect against use infringement. Q. How do I justify the cost of Payroll Source Plus® to my employer? A. APA offers Payroll Source Plus®, an online payroll compliance and research-ready library, at a competitive and affordable price for payroll professionals. Online competitor publications are typically two to three times this cost. To retain the quality of Payroll Source Plus®, APA employs a team of licensed attorneys as legal editors, government relations staff who are at the forefront of the industry, top-notch educational staff, and software engineers to develop the system and make continuous improvements to deliver the results you require. APA members receive the largest discounts and multi-user licenses are available for three or more people at the same company or in the same local chapter to get an even greater discount and value. APA Bookshelf Frequently Asked Questions
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