4 www.AmericanPayroll.org Frequently Asked Questions ANNUAL SUBSCRIPTION, RENEWAL, AND COST (continued) Q. If I renew my subscription before it ends, will the new subscription date begin with the renewal date or the end date of the previous subscription? A. A renewed subscription begins when the previous subscription ends. For example, if your subscription runs through June 30, but you renew in May, the new subscription will expire at the end of the following June. You are not penalized for renewing early. Q. Is the purchase price for a subscription a one-time fee? A. No. Your purchase price gives you access to one year of the subscription service. If you purchased Payroll Source Plus®, Federal and State Payroll Compliance Resource, or any of the standalone products, including The Payroll Source® Online, you will have access to the publication(s), along with content updates that are made during that one-year period at no extra charge. This is similar to other online payroll publications in the industry. Q. Can I share my subscription? A. No. When you purchase a subscription, you are buying an individual or single-user license in accordance with APA’s intellectual property protection policy. See the separate Terms and Conditions of Use. You are using your APA ID or User Name and password to log in and you will see that stamped on your file along with the APA copyright to protect against use infringement. Q. How do I justify the cost of Payroll Source Plus® to my employer? A. APA is offering Payroll Source Plus®, an online payroll compliance and research-ready library, at a competitive and affordable price for payroll professionals. Online competitor publications are typically two to three times this cost. To retain the quality of Payroll Source Plus®, APA employs a team of licensed attorneys as legal editors, government relations staff who are at the forefront of the industry, top-notch educational staff, and software engineers to develop the system and make continuous improvements to deliver the results you require. APA members receive the largest discounts and multi-user licenses are available for three or more people to get an even greater discount and value. MULTI-USER LICENSES Q. How do I purchase Payroll Source Plus®, The Payroll Source® Online, or Federal and State Payroll Compliance Resource for multiple people? A. For significant cost savings, a multi-user license is available for three or more people. This is a smart option for payroll departments and other groups, including local chapters. APA members receive the largest discount. Only the purchaser of the multi-user license needs to be an APA member to receive the member price for all users in the group. For example, if you have three people buying a multi-user license: one member and two nonmembers all three will each pay the member price as long as the APA member places the order. Each person uses his or her own APA ID or User Name and password to access his or her own subscription. TRANSFERRING SUBSCRIPTIONS Q. What happens if I have a one-year subscription and I leave my company? Do I still have the subscription or does it stay with my company? A. It depends on who purchased the one-year subscription. If it was a personal purchase, then the subscription stays with you and you can continue to use your APA ID or User Name and your password to log in to see “My Bookshelf.” However, if your company purchased it, the company may request a transfer of the subscription from you to another employee. The company should contact APA Customer Service.
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